Attendee FAQs

Have a question about registration or conference activities? We can help! Below we have answered some of the most Frequently Asked Questions about attending the THRIVE2022 Conference.

You can register online. For additional questions regarding registration for the THRIVE2022 Conference, please contact SME Customer Service at or 303.948.4200. To receive advanced registration rates, SME must receive your registration form and payment by Thursday, August 11, 2022. After August 11, on-site registration fees apply.
Please send all receipt inquiries to or contact SME customer service at 303.948.4200. You can also view your meeting registrations online and print your registration acknowledgement through your SME profile. Please visit, use your email address and password on file with SME, and locate My Meetings below My Contact Information on the My Account page. To see registration details, select View Registration next to the corresponding meeting. 
All badges and conference-related materials will be distributed onsite at the SME registration desk located at the Peppermill Resort Spa Casino. Please check the schedule of events for registration hours.
Conference registration includes access to all of the THRIVE events on September 22, 2022: all technical sessions, refreshment breaks, one ticket to the luncheon, and one ticket to the evening reception. Optional field trip tickets are available for an additional fee.
Your registration allows you access to all technical sessions.
On-site registration will open on Thursday, September 22 at 7:00 am. 

A guest is welcome to attend the luncheon with a purchase of a guest registration. Guest registration includes 1 ticket to the luncheon and 1 drink ticket for the reception.

All guests need to be registered and must wear an official badge to functions. Purchase of additional tickets may be required if applicable. The spouse/guest registration is intended for those not employed in the industry and does not include admission to technical sessions. SME reserves the right to cancel, without notice, a spouse/companion registration suspected to be for a professional and/or sponsor.

All changes to an attendee record must be submitted in writing to

If circumstances require you to cancel your registration, you must do so in writing. Written notice must be sent via email to or, or by mail to THRIVE2022 Conference Registration, c/o SME, 12999 E. Adam Aircraft Circle, Englewood, CO 80112. Cancellations received by August 18, 2022 will receive a full refund, less a $100 processing fee. There are no refunds for no-shows and cancellations postmarked after August 18, 2022. Registrants are responsible for cancellation of their own hotel accommodations. Substitutions will be accepted in writing at no charge until Monday, August 18, 2021. NO REFUNDS for registration will be issued after the August 18, 2022 deadline.

Registrants are responsible for cancellation of their own hotel accommodations.

SME has secured a block of rooms at the special rate of $100 plus tax per night at the Peppermill Resort Spa and Casino Reno.A special rate for the resort fee has also been secured for this event at $25 per night. Reservations must be made by August 19, 2022, and are based on availability. Reservations can be made online by visiting Hotel & Venue.
If you have additional questions, please contact SME customer service at, 303.948.4200 or 1.800.763.3132 (US Only).